The event allows senior executives to provide an update on trading, share strategic goals for the future and to engage with and celebrate venue teams. Those attending were formally welcomed Jonathon Swaine, Managing Director, Venues and John O’Reilly Group Chief Executive Officer, followed by John Dyson, National Operations Director, each delivering a presentation. The conference provided main and plenary sessions, with Mecca GM’s moving between three interactive breakout rooms, that offered an inspiring talk from Paralympian Hannah Cockroft, an insight into Mecca of the future and a customer service focus session.
The conference was celebrated with a Gala Dinner, that continued into the small hours with a live band, DJ set, photo booth, charity raffle and late night snacks. The highlight of the evening was the announcement and presentation of National Awards for Venue of the Year, Bingo Star of the Year, Support Colleague of the Year and GM of the Year.